Frequently Asked Questions
Everything you need to know about shopping with INART.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How can I contact customer support?
Our customer service team is available via live chat on our website or through email at support@inart.com from 9 AM to 6 PM EST, Monday through Friday.